TY  - BOOK
AU  - Jenn Visocky O'Grady and Ken Visocky O'Grady
TI  - A Designer's Research Manual, 2nd edition, Updated and Expanded: Succeed in design by knowing your clients and understanding what they really need
SN  - 9781631592621
U1  - 745.4072 OGR 
PB  - Rockport Publishers
ER  -